Self-Assessment

Inspection Program Scorecard

Score how well your inspections hold up across your portfolio. Five questions, two minutes.

Start the scorecard

Pinpoint the gaps in your inspection program · Results sent to your inbox

PBM - Inspections - Email 3 - Scorecard - Web Hero

Your teams already do the inspections

Every move-in, move-out, and annual walk is already happening across your portfolio. The question is what happens to the record afterward.

At one property it’s a paper checklist in the office. At another it’s a spreadsheet. At a third it’s a scanned PDF nobody above the site can compare. The work is done, but the record isn’t working as hard as your team is.

Inspection Guide - Teaser Hero

Five areas where inspection records pay off

Standardization

Does every property inspect with the same templates?

Records that hold up

Does every move-out charge have a matching, dated move-in photo?

Findings to work orders

Do findings become work orders without anyone retyping them?

Portfolio visibility

Can you see unit condition across every property without merging files?

CapEx planning

Does inspection data feed your capital plan?

Know exactly which area to work on first

You get a score out of 10, plus a short note on every area you marked Partly or No, with why it matters for disputes, make-readies, portfolio visibility, or budgeting. The results land in your inbox, ready to share with your team.

0 to 3

Your team’s already doing the work, and your inspection records could be working a lot harder for you.

4 to 7

You’ve got a strong base, and room to grow.

8 to 10

Your inspections are working for you.

The walk doesn’t change. The record can.

HappyCo Maintenance Operations puts the same inspection template on a phone at every property, files photos with the item they document, and turns findings into work orders. Your teams walk the same units the same way. The difference is a record anyone in the portfolio can compare.

At GoldOller’s Timberlake property, standardizing move-in and move-out inspections cut resident disputes from 11 in one year to 2 the next.

82%

fewer resident disputes at GoldOller’s Timberlake property

“The numbers don’t lie. Since implementing HappyCo, resident disputes at Timberlake have dropped 82%. And we’ve increased damage charges collected by 17%.”

Stephanie RobledoAsset Property Manager at Timberlake, GoldOller Real Estate Investments

See where your program stands

Five questions, two minutes, and your results land in your inbox.

Start the scorecard