Live Webinar

Rental Property Checklist: Complete Guide for Move-In & Move-Out

A live, practical walkthrough of the full inspection-to-turn workflow — and how to keep every finding from falling through the cracks.

November 10, 2026 | 12:00pm PT / 3:00pm ET | ~45 min, including live Q&A

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Live Webinar

Rental Property Checklist: Complete Guide for Move-In & Move-Out

A live, practical walkthrough of the full inspection-to-turn workflow — and how to keep every finding from falling through the cracks.

November 10, 2026 | 12:00pm PT / 3:00pm ET | ~45 min, including live Q&A

Rental Property Checklist: Complete Guide for Move-In & Move-Out, with Ben Nowacky, Kevin Davy and Leslie Wernert

Most turns don't break at the inspection.
They break after it.

Inspection

Findings

Handoff

Work order

The move-out inspection gets done. Photos get taken. Notes get written. And then the findings sit in a report while the office, maintenance, and vendors each wait on someone else to make the next move. Every stalled handoff is another day a unit isn't ready.

A good checklist is the starting point, not the finish line. What makes a turn run on time is what happens between the checklists.

This session walks the full workflow, stage by stage — who owns what, what commonly gets missed, and how findings become work orders someone is actually accountable for.

Leave with a turn process that holds up

route
A complete move-in/move-out sequence — every inspection, in order, with a clear purpose for each.
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The most-missed checklist items — and what tends to happen when they slip.
users
A cleaner handoff model — who owns each step between office, maintenance, and vendors.
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A path from finding to work order — so issues get assigned, tracked, and closed.
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A first move off paper — the one change to make if your team still runs turns on spreadsheets or a whiteboard.

Inside the walkthrough

Live polls and Q&A throughout — bring the questions your team is actually stuck on.

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Move-in and pre-move-out — setting the baseline, and what the pre-move-out inspection should catch before the resident leaves.

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Move-out — what to document (photos, notes, timestamps, signatures) and how to keep it consistent.

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Make-ready and final inspection — where handoffs between office, maintenance, vendors, and residents most often stall.

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From finding to work order — how inspection results become assigned, trackable work instead of a report nobody opens.

Right room,
right time

Built for the people who own the turn: on-site teams, maintenance coordinators, and regional and portfolio managers.

Running turns across multiple properties? Get one consistent standard that still flexes for each site.

Behind the mic

Ben Nowacky
Host

Ben Nowacky

President, HappyCo

Ben leads HappyCo's product and engineering teams and brings more than 20 years of product and technology leadership.

He'll be steering the conversation toward what your team can actually use — and pulling in your questions live.

Kevin Davy
Speaker

Kevin Davy

Strategic Account Executive, HappyCo

Kevin works with multifamily operators on their inspection and turn processes, showing how a single move-out inspection can start and track the entire make-ready workflow.

He'll walk through the sequence end to end: where each inspection fits, and what keeps work moving between them.

Leslie Wernert
Speaker

Leslie Wernert

Senior Manager, Strategic Customer Programs, HappyCo

Leslie has spent more than seven years training site teams and guiding implementations at HappyCo.

She's seen what makes inspection programs stick — and the small gaps that quietly derail them.

Can't join us live?

Register anyway — we'll send the recording to everyone who signs up.